Privacy and AI disclosure

Private practice and career coaching

Your practice answers, CV coaching and career conversations belong to your personal workspace. Companies cannot view that history. Publishing a question template does not publish your answers or feedback.

Documents and job links

Uploads are converted to text. SkillSage saves the extracted text and document name, rather than retaining the original file. A job-link import retrieves the public page you provide and saves extracted text and its source URL. Scanned documents without readable text are not supported.

When you attach a personal document to a coaching session, its text and relevant conversation history are sent to the AI provider selected by the platform administrator (Google Gemini or OpenAI) to produce a reply. If that selection changes, subsequent requests use the newly selected provider. You can delete personal documents and conversations from the portal. Deleting a document does not erase information already shared in a saved conversation; delete that conversation separately. Usage records remain to maintain account allowances, without retaining deleted conversation content.

CV reviews and saved versions

A CV diagnostic keeps a source-text snapshot, feedback and saved draft versions in your personal workspace. Deleting an uploaded document does not delete an existing CV review. Delete the review separately in My CV to remove its review records and saved versions. A saved version copied into your practice documents remains a separate document until you delete it there. Monthly usage records do not retain the deleted review content.

Company-assigned development

Before starting an assigned exercise, you are shown that the company receives completion information and the final debrief, which may quote answers from that exercise. Your unrelated personal CVs, private coaching and full private transcript are not exposed in the company programme portal. Company-assigned exercises use a separate company training allowance. Contact the assigning company about programme retention and deletion requests.

Live interview voice

When you start a live voice conversation, microphone audio is sent to Vapi and its configured speech and model providers. SkillSage receives final question-by-question transcripts from Vapi through authenticated server reconciliation. Your spoken answer is saved automatically. If you separately consent to audio recording, the inviting company can play the audio through an authorised portal and administrators can delete the provider call artifacts. Camera video is not recorded. Deleting voice artifacts does not erase separately saved assessment answers or reports; contact the employer about those records and its retention schedule. Provider processing and retention depend on the configured provider services.

Personal voice coaching and reports

When you explicitly start voice coaching, selected CV/JD text and relevant conversation context are sent to Vapi and its configured model and speech providers. Audio and camera recording are disabled for personal coaching. Final user and assistant transcripts are saved in your personal workspace and can inform subsequent coaching and learning debriefs. Company-assigned exercises share their final debrief and completion with the assigning company as disclosed before starting. Voice has a separate allowance from text replies. You can delete private voice content through the session controls; usage records and separately saved practice answers or debrief reports remain. Company-assigned records follow the assigning company?s retention process. Downloaded PDFs and Word files are copies outside SkillSage?s control. Invited candidates can download only the separate feedback their employer explicitly releases, using verified invitation access.

Voice input

Voice input uses browser speech recognition where supported. Your browser’s speech service may process microphone audio. SkillSage saves the resulting answer or message text, not the audio. You can review and edit a transcript before sending. Read-aloud uses your browser’s speech synthesis. Text input remains available without microphone access.

Company and candidate information

The company named in your invitation receives your name, email, submitted interview answers, completion information and AI-assisted evidence report. If you choose to upload a CV before starting, its extracted text is shared with that company’s authorised members. Company documents stay separate from private personal documents.

Your email is used to deliver invitations and verification codes. Answers and selected document text are processed by our hosting/database services and the configured AI provider. Candidates can consent to browser activity monitoring and a local camera and microphone check. Camera preview is not recorded or uploaded. Monitoring stores server receipt times for tab visibility changes, window focus loss, fullscreen exits, device disconnections and blocked paste/drop attempts, without collecting clipboard contents. These browser-reported signals are shared with the inviting company for human review and are not proof of cheating. No facial recognition, emotion scoring or accent scoring is used. The hiring team makes its own decisions; SkillSage does not automatically hire or reject candidates.

Practical assessment work

When an employer includes a practical task, your saved code, case notes, whiteboard objects and local example-test output are stored with that assessment and shared with the inviting employer. Saved work and relevant transcripts can be sent to the configured AI services to assist evaluation. If AI hints are allowed, requests and their responses are recorded for employer review. Local example tests are candidate-controlled demonstrations, not independent verification. Practical work cannot be changed after the attempt closes; the employer can export it in an evidence PDF.

Website analytics

We use Vercel Analytics for page visits and fixed interaction events, such as practice-link clicks, demo-email-link clicks and recent account sign-ups reaching onboarding. We do not include CVs, interview answers, email addresses or account identifiers in event properties. Candidate invitation pages and API routes are excluded; query strings and fragments are removed from tracked URLs. An enquiry-link click does not establish that an email was sent.

Your choices and requests

Contact the employer named in your invitation to request support, an accommodation, a human alternative, retention information, access, correction or deletion of company-held candidate information. You may choose not to upload a CV or start an interview. Confirmed interview answers cannot be edited in the candidate screen.

For platform support, email SkillSage support